Author: Sally Kellerman

What does CRM stand for?

Customer Relationship Management (CRM) is a term used to describe the tools and strategies utilized to manage customer relationships. These tools help companies and organizations to gather customer data and interactions, allowing them to gain a better understanding of their customers’ needs and to enhance their customer service. CRM is a powerful tool that can […]

What are the 3 types of CRM?

Customer Relationship Management (CRM) is a business strategy designed to enhance customer relationships and boost customer loyalty. It assists businesses in tracking customer interactions, strengthening customer loyalty, and improving customer satisfaction. For businesses to remain competitive and grow, CRM is vital. So, what are the three main types of CRM? In this article, we will […]

What is CRM development?

Customer relationship management (CRM) is a technology that is utilized to assist businesses in managing customer interactions, customer data, and customer service. CRM development is the process of constructing and applying a CRM system to help businesses better manage customer data and interactions. CRM development requires meticulous preparation, implementation, and upkeep to guarantee that the […]

Integrating AWS IoT SiteWise and Fleet Hub with IAM Identity Center and Okta

Introduction Many organizations are using an external identity provider to manage user identities. With an identity provider (IdP), you can manage your user identities outside of AWS and give these external user identities permissions to use AWS resources in your AWS accounts. External identity providers (IdP), such as Okta Universal Directory, can integrate with AWS […]

Impacting Food Waste & Foodborne Illness with AWS IoT Core for LoRaWAN Cold-Chain Sensors

Introduction Impacting Food Waste & Food-borne Illness with AWS IoT Core for LoRaWAN Cold-Chain Sensors Innovative ideas and technologies allow us to improve the efficiency and safety of the food industry. In that sense, ConnectedFresh’s IoT solutions provide the ability to continuously monitor food temperatures throughout production, processing, transportation, and retailing. This blog will highlight […]

Connect to remote devices using AWS IoT Secure Tunneling

Introduction When devices are deployed behind restricted firewalls at remote sites, you need a way to gain access to those devices for troubleshooting, configuration updates, and other operational tasks. This is where, secure tunneling, a feature of AWS IoT Device Management has been helping customers to do remote tasks. To help elevate customers even further, AWS has […]

Improve your security posture with AWS IoT Device Defender direct integration with AWS Security Hub

Introduction We are excited to announce that AWS IoT Device Defender is now integrated with AWS Security Hub. This integration allows you to ingest alarms and their attributes from audit and detect features in one central location, without custom coding. This will help you offload or reduce complexity of managing disparate workflows from multiple security […]

Reduce building maintenance costs with AWS IoT TwinMaker Knowledge Graph

Introduction The shift from in office work to hybrid and fully remote work is causing revenue and valuation pressure on commercial building owners. As a result, building managers are exploring ways to optimize their expenses by reducing maintenance costs while still providing a premier tenant experience. Building managers are responsible for maintenance and providing a […]