Tag: communication

What are the seven critical skills in CRM?

Customer Relationship Management (CRM) is a central component in today’s business realm. It is an integrated set of procedures and technologies that assist firms to manage and enhance customer relationships. Companies that can effectively use CRM technology can better comprehend their customers, predict their needs, and provide a more customized service experience. However, for CRM […]

What are the six CRM skills?

CRM stands for Customer Relationship Management and is a set of practices, strategies, and systems that companies use to manage and analyze customer interactions and data throughout the customer life cycle. This is done with the aim of helping companies enhance their relationships with customers and increase customer satisfaction, loyalty, and retention. The six CRM […]

5 ways to get metaverse-ready right now

Building customer experiences for the metaverse isn’t about the headset, it’s about the mindset As a specialist in spatial computing and extended reality (XR), Jeffrey Castellano helps clients and partners separate hype from the real-world value in this ecosystem of emerging technologies known as the metaverse. For him, the focus should never be on virtual […]

Use AWS IoT Core MQTT broker with standard MQTT libraries

Introduction AWS IoT Core connects Internet of Things (IoT) devices to AWS IoT and other AWS services. Devices and clients can use the MQTT protocol to publish and subscribe to messages. MQTT libraries, such as the AWS IoT Device SDKs, include open-source libraries, developer guides with samples, and porting guides so that you can build innovative IoT […]

Connected Train: Simplifying the onboard network

  Listen to a narration of the blog on YouTube. In the first blog in this blog series I shared that passenger volumes for urban railways, automated people movers (APMs), and other forms of mass transit continue to grow. To satisfy increasing demand while meeting safety, passenger experience, and operational efficiency goals, rail operators are […]

Cut through the noise: find the best fit for your industrial wireless needs

Wireless technologies have evolved significantly over the years. Wireless solutions used to be limited to sensing less-than-critical applications and connecting user devices. Nowadays, wireless technologies are able to support bandwidth-intensive worker productivity applications, reliable mobility for critical assets, increased data collection from all areas of the plant, and applications that boost operational efficiencies and production […]
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Claap prevents meeting fatigue with async video collaboration

Meet Claap, a French startup that has been working on a way to collaborate more efficiently as a distributed team. Claap is officially launching its product today. Instead of relying exclusively on a mix of written memos and Zoom calls, Claap lets you share and receive quick videos with other teammates so that everyone can […]

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