Tag: efficiency

How do I know if my company needs a CRM?

As a business owner, you’re always looking for ways to make your processes more efficient and drive sales. One of the best ways to do so is to implement a Customer Relationship Management (CRM) system. But how do you know if your company needs a CRM? In this article, we’ll take a look at the […]

What are the five 5 Benefits of CRM?

Customer Relationship Management (CRM) is a technology that helps businesses better handle their customer interactions and data. Through this technology, companies can access and utilize customer information to boost customer engagement, loyalty, and satisfaction. Here are the five benefits of implementing CRM in your business. Streamlined Data Management – With CRM, businesses can have a […]

Operationalizing transformation with supply chain BPO

Enterprises almost always look to external partners for consulting and technology acumen to accelerate and de-risk supply chain transformation journeys. But too often transformations fail to deliver on their full vision and business case. Frequently that’s because the “last mile” of the transformation—business process operations (BPO)—didn’t get fully activated. To address this, sophisticated transformation leaders […]

For nearly two decades, IBM Consulting has helped power SingHealth’s digital transformation

The healthcare industry’s heavy reliance on legacy systems, regulation and security challenges makes the journey toward digital transformation a significant hurdle. We saw this during the COVID-19 pandemic as many large healthcare systems scrambled to integrate digital technology at speed. While many healthcare institutions were caught off guard, Singapore Health Services (SingHealth), whose mission is […]

Connected Train: Simplifying the onboard network

  Listen to a narration of the blog on YouTube. In the first blog in this blog series I shared that passenger volumes for urban railways, automated people movers (APMs), and other forms of mass transit continue to grow. To satisfy increasing demand while meeting safety, passenger experience, and operational efficiency goals, rail operators are […]

Four must-haves in the New Digital Substation

Throughout electrical substations change continues to surge. For decades, utilities routed power from centralized sources. Now they are orchestrating power generation across diverse and distributed sources, including renewables like wind and solar. Substations also are navigating more complex demands as we electrify transportation such as EV–with a growing segment of customers consuming and producing electricity. […]

SDWAN for utility operational use? Are you sure?

Enterprises have widely deployed Software Defined WAN (SDWAN) over the past 10 years. The solution delivers assurance for applications, both in the cloud and in the data center, especially for remote users. The migration of many enterprise applications to the cloud during the pandemic has further driven the use of SDWAN. But does it offer […]

Why ISO modernization is so important for financial institutions

With the migration to ISO 20022 financial messaging standard, the world is moving toward a standardized system of payment messaging. ISO 20022, which SWIFT will enable for cross-border payments beginning August 2022, will significantly benefit financial institutions (FIs). But these institutions’ journey to adoption may prove quite challenging. To successfully implement the new standard, FIs […]
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Actiondesk is a spreadsheet tool that works with live data

Actiondesk is a new spreadsheet solution for the software-as-a-service era. It connects with the databases, CRMs and SaaS tools that you already use so that you can build dashboards and generate reports without having to manually import data. The startup raised a $3.9 million seed round from Tiger Global, Bling Capital, Y Combinator, Speedinvest, FundersClub, […]

The Bridge to Secure Modern Port Operations

By Andy Stewart and Don Leyn At Cisco, deploying advanced cybersecurity capabilities goes in tandem with helping customers such as the U.S.’ and the world’s largest ports and terminals to implement digital business transformation and modernization.   Zero trust security for digitally enabled ports Keeping bulk cargo and shipping containers moving efficiently and safely at a port […]

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