Tag: organization

Is Gmail a CRM?

Customer Relationship Management (CRM) is an important asset for all businesses, regardless of size. It is used to monitor, store and oversee interactions with customers, prospects, partners and vendors. These interactions can range from sales, marketing and customer service activities. Though many companies use CRM software to manage their customer data, can Gmail do the […]

How do I know if my company needs a CRM?

As a business owner, you’re always looking for ways to make your processes more efficient and drive sales. One of the best ways to do so is to implement a Customer Relationship Management (CRM) system. But how do you know if your company needs a CRM? In this article, we’ll take a look at the […]

What are the seven critical skills in CRM?

Customer Relationship Management (CRM) is a central component in today’s business realm. It is an integrated set of procedures and technologies that assist firms to manage and enhance customer relationships. Companies that can effectively use CRM technology can better comprehend their customers, predict their needs, and provide a more customized service experience. However, for CRM […]

What are the six CRM skills?

CRM stands for Customer Relationship Management and is a set of practices, strategies, and systems that companies use to manage and analyze customer interactions and data throughout the customer life cycle. This is done with the aim of helping companies enhance their relationships with customers and increase customer satisfaction, loyalty, and retention. The six CRM […]

Get more value from your data with a data transformation roadmap

Learn how you can monetize your data: So, how can you get the most value from your data? A knowledgeable and phased approach facilitates a smooth transition from legacy practices and products to processes that tap into the advantages of Canada’s data economy. Defining policies and roles, developing data-sharing control mechanisms, understanding existing and potential […]
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Palette sells a sales commission tool for modern sales teams

Meet Palette, a software-as-a-service startup that is going to be particularly interesting if you’re also running a software-as-a-service startup. The company has built a modern tool to design, manage and optimize sales commission plans for your internal team. Earlier this year, the startup raised a $6 million funding round led by Bain Capital Ventures. Liquid […]

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