Tag: Productivity Improvement

What does a CRM do for a small business?

In today‚Äôs digital world, it is essential for companies of all sizes to stay up-to-date with customer relations and data. For small businesses, this can be a challenging task. This is where Customer Relationship Management (CRM) software can make a huge difference. CRM software assists small businesses in managing customer information, optimizing processes, and understanding […]

Is CRM a part of HR?

The relationship between Customer Relationship Management (CRM) and Human Resources (HR) is often a complex one. Many businesses are unsure of how the two departments should interact and how to define the boundaries between them. In this article, we will explore the differences between CRM and HR, and how the two departments can work together […]

What is the future of CRM?

The CRM industry is on the cusp of an exciting new era, with advances in technology and processes set to revolutionize the way companies interact with their customers. AI-powered insights will provide companies with deeper insights into customer’s needs, behaviors, and preferences while increased personalization will help to create a more tailored service offering. Furthermore, […]

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