Tag: reporting tools

Is SAP an ERP or CRM?

SAP is a widely used enterprise resource planning (ERP) and customer relationship management (CRM) system. Although SAP is most famous for its ERP capabilities, it also provides effective CRM tools. This article will discuss the variations between ERP and CRM, and how SAP can support you in managing both. ERP stands for enterprise resource planning, […]

How do I become a CRM analyst?

If you are looking to pursue a career in customer relationship management (CRM), becoming a CRM analyst is an ideal choice. A CRM analyst is responsible for managing customer relationships and guaranteeing that the customer experience is as positive as possible. To become a CRM analyst, you must possess analytical and problem-solving skills, great communication […]

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