Tag: streamlining processes

What are the five 5 Benefits of CRM?

Customer Relationship Management, or CRM, is an invaluable tool for businesses to strengthen their understanding of their customers and cultivate more meaningful connections with them. This system helps companies to keep track of customer information and interactions, which can be beneficial to the growth of any business. Here are five of the top advantages of […]

For nearly two decades, IBM Consulting has helped power SingHealth’s digital transformation

The healthcare industry’s heavy reliance on legacy systems, regulation and security challenges makes the journey toward digital transformation a significant hurdle. We saw this during the COVID-19 pandemic as many large healthcare systems scrambled to integrate digital technology at speed. While many healthcare institutions were caught off guard, Singapore Health Services (SingHealth), whose mission is […]

Want To Win at Hybrid Work? Get These Three Things Right

Hybrid work has existed long enough, and in large enough numbers, that researchers have identified why some organizations are more successful with it than others. It comes down to three things: tools, training, and team building.  Pre-pandemic, only 8% of the 60 million U.S workers whose jobs could be done remotely worked exclusively at home, […]

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