Tag: technical skills

Is coding required for CRM?

Customer relationship management (CRM) is an essential part of any business. It is a system that tracks customer data, sales, and customer service interactions, allowing businesses to gain a better understanding of their consumer base and build relationships with them. Does coding come into play when it comes to CRM? The answer is yes. Coding […]

What are the six CRM skills?

CRM stands for Customer Relationship Management and is a set of practices, strategies, and systems that companies use to manage and analyze customer interactions and data throughout the customer life cycle. This is done with the aim of helping companies enhance their relationships with customers and increase customer satisfaction, loyalty, and retention. The six CRM […]

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