Tag: Technology Solutions

Is CRM a programming language?

Customer Relationship Management (CRM) systems have become an integral part of the modern business world. But is CRM a programming language? This article aims to answer this question and provide information about CRM technology. CRM stands for customer relationship management, which is a technology used to manage customer interactions and data. It is a software […]

Which is better SAP or CRM?

Which is Better: SAP or CRM? When it comes to enterprise software, two of the most popular options are SAP and CRM. But which one is better for businesses? This article will provide an in-depth comparison of these two software systems and the pros and cons of each. What is SAP? SAP stands for System […]

What are the 5 phases of CRM?

Customer Relationship Management (CRM) is a business strategy used to manage a company’s interactions with its customers. It is a way of organizing, automating, and synchronizing the sales, marketing, customer service, and technical support processes of a business. CRM is a tool to help businesses build relationships with customers and maximize customer satisfaction. CRM is […]

For nearly two decades, IBM Consulting has helped power SingHealth’s digital transformation

The healthcare industry’s heavy reliance on legacy systems, regulation and security challenges makes the journey toward digital transformation a significant hurdle. We saw this during the COVID-19 pandemic as many large healthcare systems scrambled to integrate digital technology at speed. While many healthcare institutions were caught off guard, Singapore Health Services (SingHealth), whose mission is […]
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Want To Win at Hybrid Work? Get These Three Things Right

Hybrid work has existed long enough, and in large enough numbers, that researchers have identified why some organizations are more successful with it than others. It comes down to three things: tools, training, and team building.  Pre-pandemic, only 8% of the 60 million U.S workers whose jobs could be done remotely worked exclusively at home, […]

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