Tag: Workload

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Workload

By : Sally Kellerman
17 December 2022
Internet of Things

Designing a Single Pane of Glass for Securing your Globally Deployed IoT-Workload

Introduction Companies are investing in large-scale Internet of Things (IoT) projects and deploying global scale IoT platform such as Deutsche Bahn or Carrier. Enterprises are looking for a solution that offers a multi-tenant Single Pane of Glass Device Lifecycle Management (DLM) which caters to both IT and OT operations. In this blog we will focus […]

By :
11 May 2022
CRM

Your Contact Center Agents Are Burnt Out – Here’s How To Help Them

Emily Witt and Nicholas Feinig contributed reporting to this article. Consumers rely on customer service agents for help with everything from address changes to insurance claims. But frontline agents are leaving their jobs en masse, citing burnout and lack of flexibility – a recent Salesforce survey found 71% of agents have considered leaving their job […]

Codedwap

Tag: Workload

Designing a Single Pane of Glass for Securing your Globally Deployed IoT-Workload

Your Contact Center Agents Are Burnt Out – Here’s How To Help Them

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