Tag: Cost Savings

What are the five 5 Benefits of CRM?

Customer Relationship Management (CRM) is a technology that helps businesses better handle their customer interactions and data. Through this technology, companies can access and utilize customer information to boost customer engagement, loyalty, and satisfaction. Here are the five benefits of implementing CRM in your business. Streamlined Data Management – With CRM, businesses can have a […]

What are the 3 primary goals for the CRM process?

Customer relationship management (CRM) is an essential business process for any company that wants to build strong customer relationships and increase customer loyalty. It involves a range of activities, from tracking customer interactions to developing strategies for customer retention. But what are the primary goals of the CRM process? In this article, we’ll explore the […]

What is CRM vs ERP?

In today’s rapidly changing business environment, it is essential for organizations to be able to quickly adapt to changes in the marketplace. As such, having the right set of tools and processes in place is critical to success. Two of the most commonly used tools are Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) […]

How to reduce latency with Amazon Kinesis Video Streams – Part 1

In this two part series I will describe how to reduce latency of streaming media managed by Amazon Kinesis Video Streams and how less than 2-second latency can be delivered with robust video quality across a variety of network conditions. Lastly, I will provide a practical demonstration showing that with the Amazon Kinesis Video Stream […]

Microsoft named a Leader in the 2022 Gartner® Magic Quadrant™ for Global Industrial IoT Platforms

As industrial Internet of Things (IoT) matures and transforms critical business functions, Microsoft continues to innovate and invest in this area and engage with a large ecosystem of solution partners. The Microsoft Azure IoT platform can help industries improve their operations to become more efficient, agile, and sustainable. Industrial-focused IoT technologies from Microsoft are especially […]

Operationalizing transformation with supply chain BPO

Enterprises almost always look to external partners for consulting and technology acumen to accelerate and de-risk supply chain transformation journeys. But too often transformations fail to deliver on their full vision and business case. Frequently that’s because the “last mile” of the transformation—business process operations (BPO)—didn’t get fully activated. To address this, sophisticated transformation leaders […]

Four must-haves in the New Digital Substation

Throughout electrical substations change continues to surge. For decades, utilities routed power from centralized sources. Now they are orchestrating power generation across diverse and distributed sources, including renewables like wind and solar. Substations also are navigating more complex demands as we electrify transportation such as EV–with a growing segment of customers consuming and producing electricity. […]
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  • SaaS

SWVL plans to lay off 32% of its team two months after going public

Egypt-born and Dubai-headquartered mobility startup SWVL is planning to lay off 32% of its workforce, it said in a statement today. The company’s LinkedIn profile shows it has over 1,330 employees. Letting go of over 30% of its workforce means that around 400 people will lose their job at the mobility company. Tech companies, private […]
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  • CRM

Turn Onboarding Into a Data-Collecting Adventure Through Automation

First impressions matter. A poor onboarding process can set the wrong tone – for wealth managers trying to grow their assets under management (AUM) — and for clients who entrust their assets to someone new. Leaders in digital transformation at wealth management firms are seizing on this fact, with nearly half saying their biggest tech investment […]

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