Tag: database software

Is CRM a software or system?

Customer Relationship Management (CRM) is a combination of software, systems, and people that work together to manage customer relationships and interactions. It is software that is installed on a computer and is used to collect, store, and analyze customer data, automate customer service processes, and improve customer communication and experience. The system component of CRM […]

What is CRM vs database?

When it comes to data storage and management, there is a lot of confusion over the differences between a customer relationship management (CRM) system and a database. On the surface, they appear to do the same thing: store and manage large amounts of data. However, they are two very distinct tools that each offer unique […]

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