Tag: System

What’s the difference between CRM and ERP?

Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) are two of the most widely used business management software systems. Despite their similarities in terms of general purpose, these two systems have several distinguishing characteristics. To maximize efficiency and productivity, it is important to understand the differences between CRM and ERP. CRM is a software […]

Is CRM a software or system?

Customer Relationship Management (CRM) is a combination of software, systems, and people that work together to manage customer relationships and interactions. It is software that is installed on a computer and is used to collect, store, and analyze customer data, automate customer service processes, and improve customer communication and experience. The system component of CRM […]

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