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Maximize Your Salesforce ROI With the Summer ’22 Release

The Summer ’22 Release preview is here! There are great new features and enhancements for you to explore. You’re probably wondering: why should I care? What’s in it for me? How is it possible that Salesforce can help my business in even more ways? We release hundreds of new products, features, and enhancements three times […]

How Canada is growing its data economy

The data economy is booming. In 2021, IDC estimated the value of the data economy in the U.S. at USD 255 billion, and that of the European Union at USD 110 billion. In these and many other regions, growth in the data economy outpaces GDP. IBM has examined Canada’s particular potential for data leadership, with […]

PocketLaw, a contract automation SaaS for SMEs, secures Atomico’s support

Swedish startup PocketLaw — a contract automation software-as-a-service legal tech platform which is mainly focused on SMEs — has pocketed €10 million (~$11M) in Series A funding led by European VC firm, Atomico, to fuel expansion in Europe. Ben Blume, partner at the venture capital firm, is joining the board as part of the investment. The round […]
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Remote Support Gives Agents a New Look Into the Customer Experience

How often do your customers call and struggle to describe their issues? Your agents can’t see blinking router lights or disconnected wires, for example, making it harder to provide the steps to fix it. A long and frustrating call often ends with the agent scheduling a service appointment. In many cases, you can solve the […]
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How to Deliver a Successful Product Launch

Your brand has a new product on the way. Your marketing team has spent months partnering with product management to understand the roadmap and build messaging and positioning. Now it’s time for the fun part: telling the world about this new innovation with a product launch. Salesforce defines a product launch as announcing a new […]
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3 Ways Trailblazing Companies Partner With Pathfinder To Meet Their Talent Needs

The Pathfinder program, a workforce development initiativeRewrite the traditional hiring script1. Internships are the gatekeepers to experience2. Don’t reinvent the wheel, leverage existing programs3. Keep it simple with direct-to-hire from training programsHear from Pathfinder Trailblazers who have landed rolesThe ecosystem, working together Two things are true in the Salesforce ecosystem right now: There are more […]

Grow your knowledge: a guide to IoT Solutions World Congress 2022

Overview Welcome to your guide for IoT Solutions World Congress, an event showcasing the game-changing solutions and technologies disrupting and transforming industries. Follow the digital conversations via the hashtag, #IOTSWC22. IoT Solutions World Congress will take place May 10-12 in Barcelona, Spain. Join AWS on-site in Barcelona for IoT leadership sessions and IoT device demonstrations […]

Fleksy switches to a SaaS model for its custom keyboard tech

Keyboard startup Fleksy has launched a new self-serve SDK to expand its reach for indie developers wanting to add custom keyboard software to their apps. The Barcelona-based mobile keyboard software maker has been pursuing a white label licensing approach to selling its customizable keyboard tech for several years but it’s now looking to expand its […]

Folk is launching its flexible CRM product

Folk, the next-generation CRM started by European startup studio eFounders, is going live today. If you’ve paid attention to TechCrunch, I’ve already covered Folk in the past. Since then, the product has evolved a bit and is now ready for prime time. “The biggest SaaS [software-as-a-service] category is CRM. The highest valuation in the SaaS […]